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In the rapidly evolving world of cryptocurrency, security and self-custody are more important than ever. As digital assets gain mainstream adoption, users are increasingly seeking reliable tools to protect their investments from hacks, phishing attacks, and unauthorized access. Ledger®, a global leader in hardware wallet technology, offers a trusted solution for safely managing crypto assets.
If you’re new to Ledger or setting up your device for the first time, Ledger.com/Start® is the official and most secure place to begin. This guide—Getting Started — Ledger Support™—will walk you through everything you need to know, from unboxing your Ledger device to managing your crypto confidently.
What Is Ledger and Why It Matters
Ledger is a renowned hardware wallet provider that allows users to securely store private keys offline. Unlike software wallets or exchanges that remain connected to the internet, Ledger devices use cold storage, dramatically reducing the risk of cyberattacks.
Ledger supports thousands of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), and many ERC-20 tokens. With Ledger, users remain in full control of their private keys, ensuring true ownership of their digital assets.
Why Start at Ledger.com/Start®
Security begins with authenticity. Ledger.com/Start® is the only official setup portal provided by Ledger Support™. Visiting this page ensures:
You download the official Ledger Live application
You receive verified setup instructions
You avoid counterfeit software or phishing websites
Your device is configured securely from day one
Never rely on third-party links or unofficial guides when setting up a hardware wallet.
Unboxing Your Ledger Device
When you receive your Ledger device (Ledger Nano S Plus™, Ledger Nano X™, or Ledger Stax™), check the package carefully. Ledger devices do not come pre-configured.
Inside the box, you’ll typically find:
Your Ledger hardware wallet
A USB cable (or Bluetooth instructions for Nano X)
Recovery phrase sheets
A getting started card
If anything looks suspicious or pre-set, stop immediately and contact Ledger Support™.
Step 1: Visit Ledger.com/Start®
Open a secure browser on your computer or smartphone and go to:
Ledger.com/Start®
From here, you’ll be guided step-by-step through the official onboarding process. This page automatically directs you to the correct setup instructions based on your device model.
Step 2: Download Ledger Live
Ledger Live is the official companion app for Ledger hardware wallets. It allows you to:
Manage crypto assets
Install and uninstall apps
Send and receive cryptocurrency
Track portfolio performance
Stake supported assets
Ledger Live is available for Windows, macOS, Linux, Android, and iOS. Always download it directly from Ledger.com/Start® to ensure authenticity.
Step 3: Set Up Your Ledger Device
Once Ledger Live is installed, connect your Ledger device and follow the on-screen instructions.
Create a New Wallet
Choose “Set up as new device”
Create a secure PIN code
Confirm the PIN on your device
The PIN protects your wallet from unauthorized physical access.
Step 4: Secure Your Recovery Phrase
This is the most critical step in the Ledger setup process.
Your Ledger device will generate a 24-word recovery phrase, also known as a seed phrase. This phrase is the only backup of your wallet.
Important Rules
Write the words down in the correct order
Never take photos or store digitally
Never share your recovery phrase with anyone
Ledger Support™ will never ask for it
If your device is lost, damaged, or stolen, this recovery phrase is the only way to restore your assets.
Step 5: Confirm the Recovery Phrase
Ledger will ask you to confirm the recovery phrase by selecting the correct words on the device. This ensures you’ve written it down accurately.
Once confirmed, your wallet is fully initialized and secured.
Installing Crypto Apps on Ledger
Ledger devices support multiple cryptocurrencies, but apps must be installed individually via Ledger Live.
From Ledger Live:
Go to My Ledger
Allow access on your device
Install apps for the cryptocurrencies you want to manage
Apps can be installed or removed without affecting your funds.
Sending and Receiving Cryptocurrency Receiving Crypto
Open Ledger Live
Select the asset
Click Receive
Verify the address on your Ledger device
Share the address with the sender
Sending Crypto
Choose the asset
Click Send
Enter the recipient address
Confirm the transaction on your Ledger device
All transactions must be physically approved, adding an extra layer of security.
Understanding Ledger Security Features
Ledger devices use a Secure Element chip, similar to those found in passports and credit cards. This chip isolates private keys and prevents them from ever leaving the device.
Additional security features include:
Offline key storage
PIN protection
Physical transaction confirmation
Optional passphrase support
Together, these features make Ledger one of the safest crypto storage solutions available.
Avoiding Scams and Phishing Attacks
As cryptocurrency grows, so do scams. Ledger Support™ emphasizes the importance of vigilance.
Stay Safe By Remembering
Ledger will never DM you first
Ledger will never ask for your recovery phrase
Only use Ledger.com/Start®
Bookmark official Ledger websites
Verify URLs carefully
If you suspect suspicious activity, contact Ledger Support™ immediately.
Restoring a Wallet with Ledger
If you ever need to recover your wallet:
Choose “Restore from recovery phrase”
Enter your 24-word phrase directly on the device
Set a new PIN
Your assets will reappear once the correct apps are installed.
Ledger Live Updates and Maintenance
Ledger regularly releases firmware and Ledger Live updates to improve security and add features. Always update through the official Ledger Live app.
Before updating:
Ensure your recovery phrase is safe
Use a trusted computer
Follow on-screen instructions carefully
Why Ledger Is Trusted Worldwide
Millions of users worldwide trust Ledger because it combines ease of use with institutional-grade security. Whether you’re a beginner or an experienced crypto investor, Ledger provides the tools needed for long-term asset protection.
Key benefits include:
Industry-leading security
Broad asset support
Continuous updates
Dedicated Ledger Support™
Final Thoughts
Getting started with Ledger doesn’t have to be complicated. By following the official setup process at Ledger.com/Start®, you ensure that your crypto journey begins with maximum security and confidence.
Ledger Support™ is committed to helping users take full control of their digital assets safely. Whether you’re holding crypto long-term, actively trading, or exploring Web3, Ledger provides a strong foundation for secure self-custody.
Take the time to set up your Ledger device properly today—your future crypto security depends on it.
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